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When making a purchase, the system will take your information and create a customer account, which you can access through your email and a password.
In your account you can access a history of your purchases, customer discounts, promotions and exclusive information, valid only for UD, because diversal always reward our customers.
You can also access product stocks have not yet come on the market and / or do in limited editions, as well as requests for TV and exclusive product to promote the brands we offer.
You may also choose to modify your customer data and provide new directions sent.

The information and content of this website does not constitute an offer to sell, but an invitation to do business. No contract will exist with diversal in connection with any product until the order has been accepted by us. If your offer is not accepted and already he had made a charge on your account, the amount thereof will be refunded in full.

All products can be returned within a maximum period of 15 working days from the delivery date.
Transport costs borne by the customer, except for just cause.
The refund of the purchase will be made upon receipt of returned merchandise in our branch office.
The credit sales are calculated by discounting the shipping and the return trip if any.

INCOMPLETE item returns, defective or erroneous.
If you receive an incomplete article, send us an email to tell us or call us at phone attached to your order, as we may well be repaid incomplete article and send back the complete article, without additional shipping or we can send the missing piece.

If you receive a defective item source problems, or have been damaged in transit, you should check at the time of receipt and indicate on the copy of the delivery note for the return postage borne by diversal. Then exercise their right to return and inform us by mail or by mail. Please always check shipments received before accepting.

If you receive a wrong request, be permitted, provided the return and diversal borne by expenses of returning and reshipping.

Diversal has the largest and best stock available, each factory itself. The proximity and a daily collection service facilitates the availability of products, if still we did not have the product on schedule, we will contact with DU. to inform.

Shipping costs in mainland Spain and the Balearic Islands are included for orders over 60 € and weighing less than 20 kg
Orders for less than 60 € amount, are charged at € 6.
Shipments to European Union countries, have reduced costs, which must be consulted in the "Shopping Cart", as these are calculated based on the weight * and the destination country.
The shipments have a delivery time of less than 10 days.
The delivery of goods, are calculated by counting only the days.

* The shipping costs are calculated with higher weights, either physical or volumetric weight.

International shipments to Latin America, USA, Canada, Asia and Africa have a delivery time of less than 30 days.
Shipments to countries and destinations outside the scope of EU free movement of goods, may be taxed at the corresponding duties or local taxes, which should be required by the customs authorities, are borne by the customer. In any destination exists a minimum amount of duty-free shopping, once exceeded this minimum rate applicable authorities or tariff in force. With this type of shipping, diversal attached an official invoice in triplicate, to facilitate the work of the customs authorities.

All products sold by diversal have a minimum warranty of one year.

Cash: Cash payment upon delivery of the shipment. Only valid for Spain. COD costs are borne by the customer and have a maximum of 500 €.

Bank transfer: After ordering, the system will send an email with the particulars of your order, mail or fax confirmation and coordinates diversal diversal bank, in order to perform the transfer. After the transfer, please send a copy of the receipt issued and stamped by the bank, mail or fax confirmation and we will process your shipment. Otherwise, wait for the natural reception transfer into our bank account (24/48 hour national origin, 3/4 day international origin) for sending.
The transfer costs are borne by the customer.

Paypal: To make use of this system must register previously.

Card: It supports payment cards EURO 6000, MASTERCARD, VISA.

All products and services including indirect taxes are required by law to Spain except Canary Islands, Ceuta and Melilla, that because of their special legislation does not have VAT.

Diversal reserves the right to modify at any time, the presentation and configuration of the Web Site and these Terms. Thus, the user is diversal read them carefully each time you access the Web Site.
Surf the Web
Diversal is a branded store, so we specialize in them.
If you search all products available in a brand diversal, click on the brand and this will appear organized into subfamilies, with a second click will be available to all products of this subfamily.
But if you are looking for a particular product type, then use the search and will show all available products from different brands.
If you want to see the latest news, offers or featured products of a brand, always appear in their class corresponding subfamilies.

If delivery has to get through POST, you will receive a notice to go to remove it to the appropriate office.
If the shipment has arrived by another agency, the purchase will be accompanied by a tracking number of the shipment, which you can view on the link indicated. If delivery is not possible, the carrier will leave a notice on your door or mailbox, then you should contact the phone number listed, where an operator will arrange delivery at a specific time.
In case the shipment recepcionarse not, you can always call the Customer Service phone listed in order.

Valid payment systems COUNTRY
Spain - Cash, Bank Transfer, Paypal and EURO 6000 Cards, MASTERCARD, VISA.

Other countries: bank transfer, PayPal and Cards EURO 6000, MASTERCARD, VISA.


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